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Evidence Guide: CHCIC501A - Manage children's services workplace practice to address regulations and quality assurance

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCIC501A - Manage children's services workplace practice to address regulations and quality assurance

What evidence can you provide to prove your understanding of each of the following citeria?

Facilitate an organisation self evaluation process

  1. Conduct focus groups, questionnaires and/or interviews with clients to receive feedback
  2. Conduct focus groups, questionnaires and/or interviews are with other stakeholders to receive feedback
  3. Conduct record audits
  4. Complete self evaluation report for the organisation in which practice is reviewed against nominated standards and regulations
  5. Complete appropriate documentation
Conduct focus groups, questionnaires and/or interviews with clients to receive feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct focus groups, questionnaires and/or interviews are with other stakeholders to receive feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct record audits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete self evaluation report for the organisation in which practice is reviewed against nominated standards and regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete appropriate documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate the development of a quality improvement plan

  1. Assess the organisation's performance against the standards and identify gaps and opportunities for improvement
  2. Develop strategies to address identified gaps and implement improvements
  3. Where appropriate, consult relevant stakeholders in developing a quality improvement plan
Assess the organisation's performance against the standards and identify gaps and opportunities for improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to address identified gaps and implement improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where appropriate, consult relevant stakeholders in developing a quality improvement plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement a quality improvement plan

  1. Develop quality improvement workplan, including performance criteria and timeframes to evaluate progress
  2. Regularly monitor the quality improvement workplan
  3. Prepare regular reports against the workplan and present to relevant parties
  4. Revise workplan according to relevant feedback
Develop quality improvement workplan, including performance criteria and timeframes to evaluate progress

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly monitor the quality improvement workplan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare regular reports against the workplan and present to relevant parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Revise workplan according to relevant feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate the organisation for an external evaluation

  1. Inform and involve relevant stakeholders about the external evaluation process
  2. Schedule interviews with staff and management where appropriate
  3. Prepare all documentation for examination
  4. Identify strategies to ensure continuous improvement mechanisms and integrate into work systems
Inform and involve relevant stakeholders about the external evaluation process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule interviews with staff and management where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare all documentation for examination

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify strategies to ensure continuous improvement mechanisms and integrate into work systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and evaluate regulations and quality assurance standards relating to children's services

  1. Maintain current knowledge of regulations and quality assurance standards for the children's services industry
  2. Interpret and meet regulatory requirements in a timely manner and within the limits of own job role and expertise.
  3. Seek advice from a higher authority if interpretation in not clear or possible
  4. Analyse compliance outcomes and report on suggested strategies for increasing compliance
  5. Report on compliance issues in line with regulations, standards, legislation and organisation requirements
Maintain current knowledge of regulations and quality assurance standards for the children's services industry

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpret and meet regulatory requirements in a timely manner and within the limits of own job role and expertise.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek advice from a higher authority if interpretation in not clear or possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse compliance outcomes and report on suggested strategies for increasing compliance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on compliance issues in line with regulations, standards, legislation and organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage legislative and regulatory compliance in children's services organisation

  1. Demonstrate conduct to show commitment to compliance with children's services regulations and relevant quality assurance standards
  2. Provide opportunities and encourage staff to discuss, clarify and meet regulatory requirements
  3. Confirm staff understanding of regulatory and standards obligations and determine needs for professional development
  4. Undertake risk assessment for non compliance with regulations and quality assurance standards for the children's service industry
  5. Develop strategies to address risk according to organisation policy
  6. Create learning opportunities for all staff from situations of compliance and non compliance without compromising confidentiality or privacy
Demonstrate conduct to show commitment to compliance with children's services regulations and relevant quality assurance standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide opportunities and encourage staff to discuss, clarify and meet regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm staff understanding of regulatory and standards obligations and determine needs for professional development

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake risk assessment for non compliance with regulations and quality assurance standards for the children's service industry

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to address risk according to organisation policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create learning opportunities for all staff from situations of compliance and non compliance without compromising confidentiality or privacy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment of this unit include access to a relevant workplace or appropriately simulated environment where assessment may take place

Method of assessment may include:

Observation

Written assessment

Case studies

Evidence of materials developed in the workplace

Questioning

Documentation/written reports

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Legislation, standards and regulations relevant to the children's services industry

Knowledge of process for engaging stakeholders in the planning and consultation stages of quality assurance

Knowledge of systems to support the quality assurance process - including government and non government consultants, resources and personnel

Best practice principles and emerging trends in service delivery area

Quality assurance standards and practices

Systemic approaches to developing work plans including the development of objectives and performance criteria

Compliance requirements for regulations within the children's service industry

Currency of knowledge about regulations, quality assurance standards and legislation

Systems to monitor and ensure compliance with regulatory requirements by all staff as required

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate understanding of quality assurance processes

Locate and interpret regulations, quality assurance standards and complex legislation

Disseminate information about compliance requirements in a manner that is comprehensible accurate for staff to implement strategies to meet compliance requirements

Analyse information about compliance and non compliance and report on this to relevant people

Coordinate a self assessment process at an organisation level

Maintain knowledge of best practice

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Demonstrate application of skills in:

goal setting

communication

ability to develop policy

evaluation and review

consultation

report writing

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Standards and regulations may include but are not limited to:

Child care regulations

Care Quality Assurance Standards

Legislation:

occupational health and safety (OHS)

child protection and mandatory reporting

privacy

equal employment opportunity

Documentation may include but is not limited to:

Policies and procedures

Records

Continuous improvement plans

Procedural forms, checklists, etc

Self study report

Policies and procedures

Stakeholders may include but are not limited to:

Staff

Families and children

Government departments

Management

Other service providers

Local community

Funding bodies

National Childcare Accreditation Council

Management body